Commercial Part Pro in Indianapolis at Advance Auto Parts

Commercial Part Pro in Indianapolis at Advance Auto Parts

Advance Auto Parts is looking to hire a Commercial Part Pro in Indianapolis, IN. Refer below details to know more about job role and responsibility.

Post : Commercial Part Pro

Employee Type: Full-Time

Location: Indianapolis, IN

Career Type: Store Hourly, Field Sales And Service

Job Description

Commercial Parts Pro

The Commercial Parts Professional is an advanced level sales position capable of providing expert customer care to professional customers. The position is responsible for profitable growth of the professional business by building lasting relationships with timely automotive solutions and parts.  The role has expert knowledge of automotive systems and part knowledge.  This role has the ability to source from numerous places including special order, FDO, second source, etc. The role has the ability to direct drivers to ensure safe, timely and accurate delivery. Position is full time (PT on exception need basis). MVR certification preferred.

Primary Responsibilities

• Create, build and maintain professional customer relationships
• Provide GAS3 selling experience to professional customers
• Ability to achieve profitable sales and margins
• Achieve personal and store sales goals and service objectives
• Dispatch drivers ensuring delivery standards are achieved
• Maintain commercial stocking programs
• Build and maintain a network of second source suppliers
• Partner with GM to ensure proper driver coverage

Secondary Responsibilities

• Maintain core bank and commercial returns
• Maintain commercial credit accounts
• Partner with CAM and CSM for customer and territory alignment

Success Factors

• High customer retention
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and Parts lookup systems
• ASE P2 certified or ASE ready equivalent 
• Advanced solution, project and product quality recommendation ability
• Ability to source from numerous places including special order, FDO,    second source, etc.
• Advanced selling skills for commercial customers
• Ability to multi-task and remain organized
• Effective communication, listening and problem solving skills 

Essential Job Skills Necessary for Success as a Commercial Parts Pro

• Working knowledge of automotive systems, and diagnostic ability to include: Ignition, internal engine, suspension, brakes, electronic, exhaust, etc.
• Speak and write English (Spanish a plus)
• The Ability to communicate effectively and build strong relationships with customers, peers and management
• Ability to read and interpret documents such as P&L, safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form•       Successfully complete the Parts Knowledge Assessment
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Familiarity with the Microsoft Office Suite (i.e. Word, Excel)
• Strong organizational skills
• Understand Commercial profitability concepts, including knowledge of competition, market opportunities, and customer prioritization (may work with the Commercial Account Manager to determine pricing discounts for specific Commercial customers)
• Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience that Sets a Commercial Parts Pro up for Success 

• A minimum of 3 years of prior automotive parts experience preferred
• Proven sales ability with past experience in fulfillment of customer transactions

Education : High school diploma or general education degree (GED)

Certificates, Licenses, Registrations : ASE certification preferred, but not required

To apply job at Advance Auto Parts here